Privacy Policy
Last updated: March 11, 2026
1. Information We Collect
When you visit our site, place an order, or create an account, we may collect the following information:
- Name, email address, phone number, and shipping/billing address
- Payment information (processed securely through Square — we do not store card numbers)
- Order history and product preferences
- Device and browser information, IP address, and cookies for site functionality
- Any files or artwork you upload for custom orders
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders, quotes, and account
- To send transactional emails (order confirmations, shipping updates)
- To improve our website, products, and services
- To comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We will never send you unsolicited marketing emails without your consent.
3. Third-Party Services
We use the following third-party services to operate our business:
- Square — payment processing
- SendGrid — transactional email delivery
- Amazon Web Services (AWS) — hosting and data storage
- Cloudflare — website delivery and security
These providers have their own privacy policies governing how they handle your data. We only share the minimum information necessary for them to perform their services.
4. Cookies
We use cookies and similar technologies to keep you logged in, remember your cart, and understand how you use our site. You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise any of these rights, contact us at apparel@ontheislandapparel.com.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this privacy policy, contact us at:
On The Island Apparel
Email: apparel@ontheislandapparel.com
Phone: (631) 458-3842